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This Privacy Policy details the strategies and measures applied when we gather, handle, and share your data as you use our Service. Furthermore, it clarifies your privacy rights and the existing lawful protections that are there for your benefit.

We use your Personal information to improve and deliver our Service. Your usage of the Service indicates your agreement to our data gathering and usage methods, as stated in this Privacy Policy.



The capitalized words used in this document have specific meanings as defined under the following circumstances. These definitions shall apply irrespective of whether the terms are in singular or plural form.


For the purpose of this Privacy Policy:

Account refers to a distinct account established for You to access our Service or specific portions of it. Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) pertains to:

Higher Grade Services PTY/LTD


Registration number: 2023/792548/07

“Cookies” are small data files a website installs on your computer, mobile gadget, or any other device. These cookies store information about your browsing habits on the said website, fulfilling various roles. In this context, “Country” denotes South Africa.

The term “Device” signifies any piece of equipment such as a computer, mobile phone, or digital tablet that can access the Service.

“Personal Data” includes any details that can be linked to an identifiable person or could identify an individual.

“Service” in this context is synonymous with the Website.

“Website” in this scenario, refers to the site reachable at

“Service Provider” implies any individual or legal entity who manages data on the Company’s behalf. This encompasses third-party organizations or people that the Company employs to streamline the Service, deliver the Service in the Company’s stead, carry out services tied to the Service, or help the Company comprehend how the Service is being utilized.

The phrase “Usage Data” is indicative of data that is gathered automatically, either generated via the Service utilization or stemming from the Service’s infrastructure itself (for example, the duration of a page visit).

“You” refers to the individual accessing or using the Service, or the corporation or legal body for whom that person accesses or uses the Service, as applicable.




During your use of Our Service, We may request certain personally identifiable information from You that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City


“Usage Data” is gathered automatically when the Service is utilized.

This data may encompass information like the Internet Protocol (IP) address of your Device, the type and version of your browser, the pages on our Service that you visit, the time and date of your visit, the length of time you spend on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we might automatically gather specific data, not limited to the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the kind of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also gather data that your browser transmits whenever you visit our Service or access the Service using a mobile device.


We utilize Cookies and similar tracking technologies to observe activity on our Service and save certain data. The employed tracking technologies may include beacons, tags, and scripts to amass and track data, and enhance and analyze our Service. These technologies encompass:

  • Cookies or Browser Cookies: Cookies are small files placed on your Device. Your browser can be set to reject all Cookies or alert you when a Cookie is being sent. Nonetheless, if you opt to refuse Cookies, some portions of our Service might not be accessible. Unless you have configured your browser to reject Cookies, our Service may use Cookies.
  • Flash Cookies: Some aspects of our Service may utilize locally stored objects or Flash Cookies to gather and store information about your preferences or activity on our Service. Flash Cookies aren’t managed by the same browser settings as Browser Cookies. For instructions on how to delete Flash Cookies, refer to “Where can I change the settings for disabling or deleting local shared objects?” available at
  • Web Beacons: Certain parts of our Service and our emails may contain tiny electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs). These web beacons enable the Company to, for instance, tally users who have visited specific pages or opened an email, and collect other related website statistics (like tracking the popularity of a particular section and verifying system and server integrity).

Cookies can be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You are offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We utilize both Session and Persistent Cookies for the purposes outlined below:

Necessary/Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential in providing You with the services available through the Website and enabling You to utilize some of its features. They assist in authenticating users and preventing fraudulent use of user accounts. Without these Cookies, the requested services cannot be provided, and We solely use these Cookies to deliver such services.


Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies determine whether users have accepted the use of cookies on the Website.


Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies enable us to remember the choices You make while using the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personalized experience and to eliminate the need for You to re-enter your preferences each time You use the Website.

For more details regarding the cookies we use and Your choices regarding cookies, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.


The Company may use Personal Data for the following objectives:

To deliver and uphold our Service, including the tracking of our Service usage.

To manage Your Account: to administer Your sign-up as a user of the Service. The Personal Data You offer gives You access to different features of the Service designed for registered users.

For contract execution: to create, fulfill, and carry out purchase contracts for goods, items, or services You have bought or any other contract with Us through the Service.

To get in touch with You: to reach out to You through email, phone calls, SMS, or other forms of electronic communication like mobile application push notifications, for updates or informative communications tied to the functionalities of the Service, products, or services contracted, including necessary or reasonable security updates.

To provide You with updates, special offers, and general information about other commodities, services, and events akin to those You have previously bought or asked about, unless You have chosen not to receive such information.

To manage Your requests: to address and manage Your requests directed to Us.

For business transfers: We may employ Your information to evaluate or execute a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as an ongoing business or as part of bankruptcy, liquidation, or similar proceedings, in which Personal Data We hold about our Service users is among the transferred assets.

For other purposes: We may utilize Your information for other objectives, such as data analysis, pinpointing usage trends, evaluating the effectiveness of our promotional campaigns, and enhancing Our Service, products, services, marketing, and user experience.

We may divulge Your personal information under the following circumstances:

To Service Providers: We may disclose Your personal data to Service Providers to track and analyze the usage of our Service and to communicate with You.

For business transfers: We may share or transfer Your personal data in connection with or during discussions of any merger, sale of Company assets, financing, or acquisition of all or a part of Our enterprise by another business.

With Affiliates: We may disclose Your data with Our affiliates, in such cases, we will demand those affiliates to adhere to this Privacy Policy. Affiliates comprise Our parent company and any subsidiaries, joint venture partners, or other businesses that are under Our control or in common control with Us.

With business associates: We may share Your data with Our business partners to deliver You specific products, services, or promotions.

With other users: When You share personal data or interact in public areas with other users, such data may be seen by all users and may be publicly disseminated.

With Your consent: We may expose Your personal information for any other purpose with Your consent.


The Company will only hold Your Personal Data as long as required to realize the purposes specified in this Privacy Policy. We will maintain and use Your Personal Data to the degree necessary to comply with our legal obligations, settle disputes, and enforce our legal agreements and policies.

The Company will also keep Usage Data for internal analysis objectives. Usage Data is generally stored for a shorter period, unless it is needed to enhance security, improve Service functionality, or if a longer retention period is demanded by law.


Your data, including Personal Data, may be processed at the Company’s operation centers and other places where the parties engaged in the processing are based. This implies that Your information may be transferred to and stored on computers located outside Your state, province, country, or other governmental jurisdiction, where the data protection laws may vary from those in Your jurisdiction.

By accepting this Privacy Policy and submitting Your information, You agree to the transfer of Your data as outlined above.

The Company will take all necessary measures to ensure that Your data is treated securely and in accordance with this Privacy Policy. We will not transfer Your Personal Data to an organization or country unless there are adequate controls in place, including data security and protection measures.



In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will notify You before Your Personal Data is transferred and becomes subject to a different Privacy Policy.


Under certain circumstances, the Company may be required to disclose Your Personal Data if mandated by law or in response to valid requests from public authorities, such as a court or government agency.


The Company may disclose Your Personal Data in good faith if it is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Service users or the public
  • Protect against legal liability


While We strive to use commercially acceptable means to protect Your Personal Data, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of Your Personal Data.


Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us. If We discover that We have collected Personal Data from anyone under the age of 13 without verified parental consent, We will take steps to remove that information from Our servers.

If We rely on consent as the legal basis for processing Your information and Your country requires parental consent, We may require the consent of Your parent or guardian before collecting and using that information.


Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s website. We strongly advise You to review the Privacy Policy of every website You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.


We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will also notify You via email and/or a prominent notice on Our Service before the changes take effect and update the “Last updated” date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how We handle Your personal information.


If You have any questions about this Privacy Policy, You can contact us:

By email: